Cancellation policy

Subscription Policy

Some items in our store may be offered as a subscription.

When you purchase a subscription, you will receive repeat deliveries based on the delivery frequency selected at checkout. Your payment method will be stored securely and charged automatically for each subscription order unless the subscription is changed or canceled.

You can manage your subscription through your customer account or through the subscription management link provided in your order confirmation emails.

You may pause, skip, resume, or cancel your subscription when these options are available in your customer account. Subscription changes or cancellations should be made before the next billing date.

If a subscription order has already been processed, fulfilled, or shipped, we may not be able to cancel that order. In that case, the order may be subject to our return and refund policy.

For help with your subscription, contact us at support@growilia.com.