Shipping policy

Shipping Policy

We currently ship within the United States only.

Order Processing

Orders are typically processed within 2–5 business days after payment is confirmed. Processing times may vary during holidays, high order volume, or carrier delays.

Shipping Times

After an order has been processed and shipped, delivery time depends on the shipping destination and carrier. Estimated delivery times are shown at checkout when available.

Shipping Confirmation and Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Shipping Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us at support@growilia.com with your order number and details. We will review the issue and help you with the next steps.

International Shipping

At this time, we only ship within the United States.

Contact

For shipping questions, contact us at support@growilia.com.